Privacy Policy - UR TEAM Real Estate Services

Last Updated: May 15, 2026

UR TEAM Real Estate Services ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share personal information when you visit our website at https://urteaminc.com (the "Site"), use our services, or communicate with us.

By using our Site and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked to you ("Personal Information"). The types of Personal Information we collect include:

  • Contact Information: Name, email address, mailing address, and phone number.
  • Property Information: Property addresses, ownership details, and insurance coverage information relevant to rebuild analyses and real estate transactions.
  • Financial Information: Information necessary for mortgage assistance, including income details and financial history for pre-qualification purposes.
  • Communication Data: Records of your inquiries, preferences, and any information you provide through lead forms, emails, or chat features.
  • Technical Data: IP address, browser type, and usage data collected through cookies and similar tracking technologies.

2. How We Use Your Information

We use your Personal Information to:

  • Provide real estate and mortgage brokerage services, including rebuild analyses for fire-affected homeowners.
  • Respond to inquiries and fulfill requests for home valuations or consultations.
  • Process mortgage assistance applications through our authorized partners.
  • Send marketing communications, newsletters, and updates regarding the Altadena and Pasadena real estate markets.
  • Comply with legal obligations and industry regulations.

3. SMS and Messaging Consent (10DLC Compliance)

By providing your phone number, you consent to receive text messages (SMS/MMS) from UR TEAM Real Estate Services.

  • Opt-In: You may opt-in via our website forms or by texting START to (626) 600-0761.
  • Opt-Out: You can unsubscribe at any time by texting STOP.
  • Help: Text HELP for assistance.
  • Message and data rates may apply. Frequency varies.

4. Third-Party Data Sharing

We may share your information with:

  • Mortgage partners and lenders to facilitate mortgage assistance.
  • Service providers who assist in our business operations.
  • We do not sell your personal data to third parties for marketing purposes.

5. CCPA/CPRA Compliance

For California residents, you have the right to request access to, deletion of, and correction of your personal data.

6. Data Security

We implement appropriate technical and organizational measures to protect your Personal Information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Real Estate Disclaimers

The information provided on our Site is for informational purposes only and does not constitute legal, financial, or investment advice. All property listings and market data are subject to change and should be independently verified.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at https://urteaminc.com.

Phone: (626) 600-0761

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